First Look

Caribbean Airlines clarifies issue with transit duty free from Guyana into North America

Caribbean Airlines Limited | 2016-06-17 00:00:00

Guyana is an important destination for Caribbean Airlines and we remain committed to our loyal Guyanese customers whom we have consistently served with reliable service since our start in 2007.

Caribbean Airlines has the distinct privilege of being the designated carrier for Guyana for the Toronto and New York destinations, and has an average of six daily flights, carrying over 350,000 passengers to and from Guyana annually.

As an international air carrier, Caribbean Airlines must comply with all regulatory directives of the sovereign states into which we operate, as do all other airlines. One such regulatory body is the Transportation Security Administration (TSA) which governs the security processes and conducts audits for all carriers flying into the United States of America.

In light of screening rules which are in accordance with TSA measures being applied at any Last Point of Departure (LPD) to the United States, and a recent TSA audit, a restriction on the entry of transit duty free into the sterile holding areas of all transit airports has been imposed.

Consequently, customers departing from Guyana or any other Caribbean destination with duty free items who are connecting on flights to the United States on any airline cannot enter the sterile holding area of any airport through which they transit en route to the United States.

Caribbean Airlines sought to balance our regulatory obligations with our customers’ desire to make duty free purchases. Unfortunately, this proved to be challenging as it resulted in damage to fragile items as well as items remaining unclaimed at the final destination.

Customer comfort and convenience are top priorities of Caribbean Airlines and we continue to collaborate with stakeholders, including the Civil Aviation and Airport authorities to achieve a workable solution to ensure we remain compliant with the TSA regulations and provide quality service to our valued customers.

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Posted By :Caribbean Limited

Company Name : Caribbean Airlines Limited

Website :

Company Address : Iere House, Golden Grove Road, Piarco Trinidad

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